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Both a Culmination and a Transition

The following is from Jeremi London, our most recent GROUPER alumna (deposited her MS thesis in April, now continuing her PhD in Engineering Education at Purdue, where she was jointly enrolled).  Edits only for grammar and clarity.  –BSC

 

It is Wednesday, May 22, 2013. My bags are packed. The conference is over. It’s time to leave the ocean views of San Juan, Puerto Rico and return to the orchards and cornfields of the Midwest.

 

The conclusion of the 5-day IIE conference doubles as the culmination of an endeavor I started a few years ago. In many ways, this is both an endpoint and a transition. That makes this juncture in time an ideal one for reflection. In this blog, I will highlight what I worked on as a Masters student and share what’s next. I will spend the majority of the time reflecting on what it is like to be in GROUPER and how this relates to what it means to be a GROUPER.

 

My name is Jeremi London. I recently defended and deposited my Master’s thesis entitled, “Analysis and Modeling of Learning Outcome Mappings in Engineering Education”. As part of my thesis, I used archival data, survey results, and simulation software to understand the relationship between three sets of learning outcomes and to model how these outcomes relate over time. Now that my Master’s in Industrial Engineering is complete, my primary focus is on completing my dissertation and graduating next summer with a Ph.D. in Engineering Education (also from Purdue). Many elements of my experience in GROUPER have contributed to my personal and professional development, and add to the foundation upon which I will build my future successes.

 

Weekly one-on-one meetings with Dr. C throughout the academic year are central to what it means to be in GROUPER. Each meeting began with a simple question, “What would you like to talk about today?” While the startup is pretty predictable, I never knew where the conversation would end or what intellectual escapade(s) would get us there. It was in my one-on-ones that I heard witty phrases like: “Read widely; question deeply,” and “That’s so pretty” (which often means that Dr. C has an awesome, multi-dimensional visual in his mind that depicts the current topic of discussion).

 

After years of engaging in these one-on-one experiences, I have a greater appreciation for mentoring the next generation, for allocating time to scholarly discourse/interactions, and for the process of graduate engineering education in general. As a result of this experience, it is much easier for me to pause periodically, allow my thoughts to roam from one connection to another, and have confidence in the value of the ideas that come to mind.  In my opinion, the greatest hallmark of what it means to be a GROUPER is the ability to “scan and connect.” One-on-ones with Dr. C contribute to the development of this skill.

 

Engaging in experiences that form the camaraderie that exists among GROUPERs is also central to what it means to be in GROUPER. During the weekly lab meetings, I heard about the fascinating projects that others were working on. This was also a time to discuss important topics related to successfully completing grad school, and to receive encouragement/advice from peers on how to deal with the most recent “hot mess” that came up during the process of conducting our research.

 

Another activity that allowed us to build camaraderie was each semester’s G4 (i.e., GROUPER group get together). Undoubtedly, the trust grew as we engaged in the engineering design task of developing a potluck menu that minimizes allergy-related risks, incorporates everyone’s dietary preferences, and maximizes the likelihood that you’ll be asked to bring that dish to the next G4. It was over good food that we meet members of one another’s family, exchanged childhood stories, revealed hobbies, and daydreamed about having a G5 someday (i.e., a global G4) as the number of GROUPERs from countries other than the U.S. increases.

 

The combination of lab meetings and G4s have taught me how to balance work and play, and has encouraged me consider blurring the lines at times –in contexts like these and others. In light of this, to be a GROUPER means that you can manage tensions between notions that initially may seem contradictory.

 

The last activity that comes with being in GROUPER is participation in a research community that extends beyond Purdue. Of course, the idea of matriculating into a research community by engaging in conference-related activities is not unique to GROUPER. I attended the 2012 HFES conference in Boston, and participated in the 2013 IIE / ISERC conference. Both experiences were valuable, but IIE was more impactful. By participating in the conference, my critical thinking skills improved; I have gotten better at tailoring my writing style to an audience; and I have a better estimate of how long and what it really takes to complete a writing task – well. It’s hard to describe the validation that comes from having papers accepted, presenting my work before an audience of credible scholars, and stimulating thought-provoking questions and conversations among colleagues. It is also nice to establish new networks (with GROUPER alumni or other IE researchers) and discuss possible collaborations over dinner. Again, much of what I have described is not specific to GROUPER. However, my experience in GROUPER will always be associated with my socialization in the IE community because it provided the context for the development of my identity as an IE scholar.

 

This brings me back to where this reflection started.  While in GROUPER, I have developed as an individual, as a team player, and as a member of the IE research community. These three aspects of my development converged this week in San Juan. In this way, having the opportunity to participate in IIE was both a culmination of an experience I started a few years and a nice transition to what’s next.

 

 

Summertime, May 2012

At Purdue, summer starts in May.  Classes end in April; grades were due on May 8.  Jeff (our stalwart STINGRAY student) deposited his PhD dissertation, and I got to “hood” him at Commencement on May 13.   This past week, I presented some of our work at the Industrial and Systems Engineering Research Conference.  Oh, and I also got to see the SpaceX Falcon9 / Dragon launch.  Pretty cool.  

 

I’ve been accused of working too hard, and not having the ability to have vacations.  Well, that’s probably true.  (I did spend a few hours by the pool in Orlando after the launch and my conference presentations.)  So, what to do?

 

I’m going out of the country tomorrow.  When I get back, it’s visiting my daughter for her birthday, and taking some time off the grid.  Most of the lab is gone for the summer.  It’s quiet now in GROUPER.  We’ll get back to you in August.

Asking the Right Questions

At this point in the semester, it’s easy to look at the task load (student project presentations held at the customers’ locations; document deposits and graduation; assignment and course grading) and ask, “Why did I do this to myself?”  Of course, that’s not really the right question to ask.  Every semester has some elements like this, and no matter how one schedules one’s own work, there are always potential surprises and overloads—because it’s a busy time for everyone else.  So, let me not ask that question.

 

One of the things I did to myself was in the teaching realm.  For the senior design projects, teams are expected to make final presentations of their work.  In contrast to other faculty who schedule the presentations on campus as an academic activity, I encouraged the teams to schedule the presentations with the customer, at the customer’s site.  With 19 teams, this means a lot of presentations outside of greater Lafayette, and several cases of multiple teams presenting at the same time in different cities.  (If you know how to be in Hammond, Kokomo, and Lebanon at the same time, or get from one to the other in 15 minutes or less, please let me know.)  Today was the first day of presentations, and a pleasant experience occurred.  After two different team presentations (in different towns, for customers in different industries), spirited discussions ensued—not just between the team and the customer, but between different members of the customer group who represented different divisions, units, or work groups.   You mean we haven’t fixed that problem yet?  Can we get more communication between those groups?  When can we implement that new device technology?  Does changing or rerouting that form work to meet your information needs?  Of course, it’s one thing for me to say that I have a research interest and published papers on information alignment in production systems and an information clutch to improve knowledge sharing.  It’s quite different to have the project customers (doctors, nurses, purchasing managers, financial officers) to tie these concepts directly to their ongoing operations and what they should have done, or can do, about their organization.  Reading my paper isn’t necessarily what they should be doing.  Interacting with the students was what they should be doing.  The organizations learn.  The students learn.  If I pay attention and listen well, I learn what will be the next research questions to ask and projects to study—not from literature reviews, but from captured practice and expressed pain and demonstrated knowledge gaps. 

 

Members of the GROUPER Lab also talked about asking the right questions yesterday, but in a much less structured setting—our end-of-semester social event and potluck.  (These events are now known as G4, or “GROUPER group get-together gathering”.  No, I did not make that up.)  We were treated to a number of surprises and unexpected treats, about the lives of GROUPERs outside of, or prior to, their life in the lab.  Jake casually described the renovations to his house—not renovations they “had done,” but he and his wife had done them themselves.  Yeah, we built the bunk beds.  We just got this new counter top.  Having the heated floor on in the morning is really pleasant in the winter.  Yeah, she painted those portraits.  Oh, yeah, I was in the marching band.  (This is at a Big Ten university, where, of course, marching band is pretty serious stuff.)   

 

That was only part of the evening’s lesson.  Jeremi had been a cheerleader, and demonstrated a few of her favorites.  Omar talked about daily life, social media, and 10 year old checkpoint monitors in Alexandria, Egypt during Arab Spring, and the various people he knows who are helping to shape the transitions there.  In comparison to the various large families experienced by all of the other members of the lab, Liang told stories about “one-child” childhood, in Xi’an – oh yeah, where the terra cotta soldiers are.  Of course, I didn’t know about most of this.  Why not?  “You didn’t ask.”  Well, no, I guess I didn’t.  Lab meetings are for project schedules for upcoming research projects, and task timelines for conference and journal papers, and professional development advising regarding jobs and networking and identifying research topics.  As the students said last night, the G4s are good for a different type of learning, and a different kind of exploration.  It seems clear that the lab does something different during G4, and something that, although it doesn’t directly advance the professional activity or research impact factor of GROUPER, helps improve the coherence and mutual respect and awareness of what the members of the lab can do.  Laughter and food helps, too. 

 

In how many countries could we have G4 parties, now and the next 10 years?  (I guess that makes them G5: Global GROUPER Group Get-together Gatherings.)  Where will GROUPERs be, and what will they be able to influence and affect, over that time?  Those sound like great questions to consider… experientially, and not just academically.

Expert Blind Spot, Distributed Expertise, and Knowledge Sharing

Oftentimes the term “expert blind spot” is used to describe instances in which an expert’s understanding of a content area overshadows their knowledge of how to teach it. This isn’t exactly how it is being used in this context, but its usage is not much of a stretch here. Jeremi asked Dr. Caldwell, “How do you advise such a dynamic lab of students who all have varied interests and are at different stages in their programs? How do you do it?” Although a few ideas were faintly mentioned, what became apparent was that Dr. Caldwell was unaware of elements of his style that made him an expert-advisor. Jeremi didn’t stop at that answer; she probed other GROUPERs and found that the expertise on his advising style was distributed among his advisees. Now that we have begun to characterize it, we thought we would do some knowledge sharing. Our hope is that this information is not only beneficial to Dr. Caldwell, but also to others interested in advising (or mentoring, in general), and to those wondering what it’s like to have Dr. Caldwell as an advisor.

 

 

Kelly:

As an undergraduate coming into a graduate’s domain, the GROUPER lab, I felt very intimidated and insecure. Would I meet their expectations? Would they tell me I was the worst undergrad on the planet? All these worries and more swarmed my head, but that’s where Dr. Caldwell calmed my nerves. He assured me that I would fit right in and they wouldn’t expect me to perform at a graduate level. I could move at a pace that I wanted and was not going to be pressured to meet this deadline or that. That is what I love about being an undergrad advised by Dr. Caldwell: he is realistic about my abilities. Other advisers could have looked at me my first week being in the lab and said “You have to write this paper by this date and you better know how to write a fantastic research paper”. But, Dr. Caldwell had realistic expectations and in our 1-on-1 meetings, he has always been concerned about me, rather than a paper deadline. He has let me know that I am not required to find a topic right away, and he knows that I am busy with my coursework. He has guided me to finding a topic and was genuinely interested in what I wanted to get out of this experience and what I was going to enjoy writing about. There shouldn’t be pressure being an undergrad in a graduate lab, and Dr. Caldwell has definitely kept it that way. In the group setting, being in this research lab is my first group experience of the sort. I had been on teams before for projects, but this is by far the most positive one. Although we do get off task sometimes, the lab is very goal-oriented, and when we do get off task, it usually has a life lesson or reason attached to it. Everyone in the lab looks out for one another; there is no competition for papers, topics, or Dr. Caldwell’s attention. He treats everyone with the same level of respect and attentiveness and has never made the lab feel competitive in any nature. It is a very supportive environment and Dr. Caldwell, inside and outside the lab, is an extremely supportive adviser, especially to undergraduates.

 

 

MAV:

As explained in previous GROUPER blog entries and from browsing the GROUPER website, there are many ways in which Dr. Caldwell distinguishes the GROUPER lab from others. These include lab meetings that are filled with humor and light-hearted sarcasm and outside activities such as the G4s. Although Dr. Caldwell does a great job of advising his lab a whole, he does a superb job of advising his students as individuals. Let’s look at an example: me. Entering into a doctoral program, I knew that I had a specific style of advising that would work for me; any deviation from this style would be disastrous. Dr. Caldwell always e-mails me in a timely manner, follows through on tasks, allows for task-oriented discussions (as I do better with a list of tasks and deadlines instead of being let loose in the “forest”), and meets with me regularly. However, even though I believed that there were a certain set of standards I needed for myself, Dr. Caldwell added another guideline I wasn’t aware I needed in order to be a successful student: it’s ok for me to take a break, to step away from research, especially when I’m causing myself to become overly-stressed (and usually it’s for no apparent reason other than just me being a perfectionist). It almost seems to be counter-intuitive: why would my advisor ever want me to stop working on my research, even for a day, let alone several days? Causing me to spiral downwards on my research (again, for no good reason) would not do me any good and, thus, cause me to become less productive and maybe even have a grudge against my research. Ultimately, Dr. Caldwell wants all of his students to be successful (hence, the large list of GROUPER alumni). Dr. Caldwell has been advising students for years and he probably knows what’s best for me, even if I don’t know it myself. Having Dr. Caldwell as an advisor lets me know that both my research interests and personal sanity are being monitored for their well-being.

 

 

Omar:

As a new student, I was not sure on what topic to start working on for my doctoral thesis.  This was making me so nervous, especially since every time I pick a topic, I have a tendency to keep changing my mind.  I am amazed at how Dr Caldwell reacts to my changes.  A typical adviser would not like his student to discuss with him a certain idea over and over then simply drop it for another idea that looks more appealing to the student.  However, my professor always stresses how important it is to pick a topic that fits my interests and what I want to do in the future.  He discusses with me my future plans to be able to help decide what to do with my Ph.D. studies. 

The way he reacted to my hesitation over the 1st few months relieved all pressure that I might have had.  It added a lot to my self confidence and kept me focused to do more reading and exploring more ideas in order to be able to pick the research that suits me the best.  It is great if a student knows exactly what he wants to work on from day one.  But, trying to quickly settle is not the right thing to do. And that’s what I appreciate about my experience with Dr Caldwell on how he managed to help through the journey of picking the best fit for me.

Another very successful approach Dr Caldwell sticks to, that in my opinion helps all students in the lab, is weekly lab meeting.  In that meeting, I get a chance as well as my lab mates, to talk about my ideas whether I am still in beginning, middle or finalizing the research.  Feedback from academic students of the same interest with presence of a leading faculty member in the domain is found to be very helpful. 

 

 

Jeremi:

Mentoring and success drive Dr. Caldwell’s advising style. Dr. Caldwell places a very high premium on mentoring: he gives his time to meet with us individually and collectively on a weekly basis (with the exception of when he’s traveling, of course). Any outsider peeking into his life as a professor would say that hosting one-on-one meetings with five (or more) students every week –in addition to holding office hours for your class– is pretty remarkable! It is through our 1-1 meetings that it becomes apparent how deeply interested Dr. Caldwell is in exploring our ideas and discovering what topics interest us. In fact, he is beyond interested: he gets excited about exploring new ideas with us! Unbeknownst to us, somehow in the midst what seems like a pure exploration of ideas, he gathers information about what we are passionate about and our career goals. With these two pieces of information, he helps us settle on topics with which we will be satisfied. With this approach, his students excel. As we succeed, he succeeds.

His conception of mentoring extends to peer mentoring. Weekly lab meetings are designed in a way that we share updates on our respective projects; and through this exchange, we learn from one another about the milestones ahead. At times, Dr. Caldwell asks probing questions (that he already knows the answer to) such that others may benefit. Additionally, this informal exchange inevitably facilitates the development of our “elevator pitch” such that when we are away from the lab, we can respond succinctly and intelligently to questions people ask about what research we are working on. This is a specific example of how he transforms, what seems like, casual interactions into teachable moments.

I will quickly add a few others things that characterize his style. One, he is extremely well-read and as a result, is able to make fascinating connections because ideas that may seem unrelated on the surface. In Dr. C’s words, he’s able to “scan and connect.” Continuing with this idea, he also does what we call “management by wandering” which means emailing articles he comes across that may be interesting or relevant for us. Secondly, in meetings that involve committee members, he plays an interesting role, balancing between being coach and gatekeeper (through the milestone). At times, he uses an adaptation of the Socratic approach to get the student to share information/ explanations that he thinks would be helpful for the rest of the committee or to re-phrase committee members’ questions in a way that clarifies the question other members are asking. Third, he includes us in the strategic elements of his research enterprise. For example, our input is solicited when brainstorming ideas about the immediate goals and long-term visions for GROUPER, as well as some of the characteristics prospective GROUPERs should posses. Lastly, he’s real! He has a family, a home he invites us to once per semester, enjoys playing video games from time to time, thinks about next steps in his career… you know… facets of life that make people “real”- Dr. Caldwell has them. And this is not to say that other advisors don’t, but he’s personable enough to share elements of personality with us. As a student aspiring to make my mark on the world someday, I sometimes wonder about the possibility of work consuming life. It’s nice to see a model that demonstrates that you can have life outside of work, and those two ideas do not have to be in opposition to one another. Of course, Dr. Caldwell’s model is not perfect, but at least it shows that it is possible.

Your 21st Century Has Arrived

Often, I spend my weekends catching up on work deadlines and writing papers and proposals for our research.  That’s the life of a faculty member, and since I really enjoy my research, that isn’t such a bad thing.  However, I’m also the parent of two twentysomething children (!!!), and I spent time talking with each of them on Saturday afternoon.  At the risk of soundly solely like an overly proud parent, allow me to note some of our conversations.

 

The first confession I must make is that this is not the first time I’ve looked to my children’s lives for a research discussion.  Their use of information technology during the days of Myspace and Facebook has supported social connections and interactions as they have moved from Madison, WI, to Conyers, GA, back to Madison and their current lives.  I found that interesting, and used their examples to write about the mathematical descriptions of coupling and persistence that support their connections to friends and family.  Yesterday’s conversations were updates on their current activity, of which there is a lot.  (Kyrie is a student at the University of Wisconsin, studying Religious Studies and Art History, with a minor in East Asian Studies.  Piers is a musician studying audio engineering at SAE in Oxford, UK, and is also known as the ambient electronica artist, Mr. Squirrel.) 

 

My first conversation was with Kyrie, who was telling me about her sports and academics (not in that order; allow me a bit of literary license).  Dad, can you help me go to the Fencing Championships?  She took up fencing as a frosh, and competes with the fencing club.  The electronic scoring that counts touches relies on signals from the metal blade to the metalized fabric in the fencing fabric.  (Those of you upset about the lack of a jet-pack and cool-looking sci-fi clothing from your 1950’s movies, you need look no further than an athletic locker room to see where your space age clothing went.)  Actually, more of our conversation focused on her excitement about ideas for an undergraduate research thesis topic… on the use of religious themes in a variety of Japanese video games.  In the same way that grudging acceptance of photography in the 19th Century led to a field of art and art criticism of the photographic medium, and the slow respect given to movies in the 20th Century now has the support of departments of film studies, Kyrie is interested in the emerging place of video games as an art and entertainment medium in the 21st Century.  (There is an exhibit on the art of video games at the Smithsonian, with a symposium that she wants to attend in May.  Dad, can you help me get there?)   We were talking about mandalas and reinterpretations of Okinawan folk dances and combinations of Shinto and Buddhist philosophies… in the characters of Final Fantasy X, a game we enjoyed playing together a few years ago.  But today, she’s talking about how software is enabling exploration of religious themes, and abstract art forms, and giving new life to history… while we’re both talking to each other on our stylish, wireless smartphone devices.  Okay… yes, I had an earpiece and microphone hooked to my ear, linked to the iPhone in my pocket, talking to my daughter while putting my bicycle in my car.  Satellite and cellular communications, wireless information technologies, while we consider visual digital culture expressed on game platforms with more computing power than designed and built and flew Apollo missions to the moon.     

 

Later that afternoon, I went to my laptop, sent Piers a short message on Facebook chat, and he called me on Skype from the room he’s renting in a house in Oxford.   Friends are trying to get him to go out to the pubs on a Saturday night, as a break from studying audio production signal processing and engineering acoustics.  No, I’m going to stay in and talk to my Dad in America.  OK, that’s cool.  Piers is having a great time, and we’re talking about his explorations and appreciation of 1970s funk pieces, and classic jazz, and the new blog he’s been asked to write on music appreciation (for once, I’m leading my kids on a social network technology).  He’s got an interesting idea for a BS thesis, to capture and integrate (and thereby honor) the songs of various indigenous peoples as a way of reminding us of the commonality of music and human connection to rhythmic expression.  (There was a bit of discussion about acoustic analysis of Stonehenge, and how one of its primary roles may have been as a resonant amphitheater—and a ballin’ party zone!  Yes, you can download an app for that, suggesting that there are cool information technology implementations of archaeology as well.)  So, we’re having a great conversation about the history of technology and society, ranging from prehistorical and Roman-era Britain (there’s a nice production studio in Bath) to the astronomical projections done in Mali that allegedly presaged the discovery of Sirius-B hundreds of years ago.  Models and debates about how items might have been used, seemingly dismissed years ago, only to be readdressed with new technologies and knowledge.  New inquiries and instruments can change our understanding of the world we thought we knew?  How primitive will others think of our keyboards and our external communication devices, just as we think of the crank telephone hanging on my wall, which I was showing him by moving my laptop.  Oh, that’s right.  Skype is a videophone.  We’re using IP addressing and 802.11 wireless connectivity for me to comment on his hairstyle and give him “thumbs up” on his recent successes.  But the phone isn’t there for making calls.  It’s art, and it’s craftsmanship, and it’s a reminder that what we are really about is information and communication and experience that we have, and share, and use in our interactions with others.

 

I used to be afraid of a dystopian view of my life, based on the sadness expressed in the song, Cat’s in the Cradle by Harry Chapin.  However, those conversations gave me a very positive sense of what and how my kids share my experience and sense of the world.   Despite not being engineers, both of my kids are demonstrating passionate integration of society and technology, of art and analysis.  We talk using technologies that were the science fiction of Star Trek, about entertainment media that allow us to bring together drums and voices and visual patterns from Edo to Edinburgh, acoustics for the Picts and Sirius binary star transits for the Dogons.  All are braided together, and a curious mind using tools in their hand and lap that cross disciplines and integrates perspectives to create a beautiful tapestry of understanding, giving lie to our worst assumptions about our limits or failures.  However, none of this is a given.  I find it a precious wonder to have had those conversations.  Those opportunities for sharing stretch my brain just a bit more, listening to the ones whom I once fed strained peas now feed me ideas and examples for research in socio-technical systems engineering.  

 

I didn’t expect the doorbell to ring, announcing the delivery of that 21st Century I ordered.  It didn’t come packaged as I expected it.  And it doesn’t come free.  But it certainly is a package I want to continue unwrapping and trying and understanding.

Stream Management

“Hire the best people, and then get out of their way.”  — Arnold O. Beckman

 

While I was an undergraduate, I frequently heard variations of this management philosophy; as an independent-minded student, often working by myself on projects, the mindset was very appealing.  However, as a major professor and lab director, things are not always that easy. 

 

Recent updates of the lab webpage have focused on further elaborations of the range of projects (“streams”) that GROUPERs are involved and productive.  Instead of just listing the two primary research application areas (healthcare and spaceflight), we’ve now elaborated all three application areas (including STEM education), as well as the three more general methodological / theoretical considerations (communication effectiveness when resources are constrained; the effects of delays and information asynchrony on performance; and processes of knowledge sharing in teams and communities).  Why all of the additions?  Not just to sound more impressive and recruit more students (with seven grad students, two undergrads, and a 50% administrative appointment, it’s not clear that a much bigger lab is needed or wanted).  With the new population of students (see the “Restocking GROUPER” entry), it is almost inevitable that the interests of this collection in 2012 would “load” on the streams differently than the lab circa 2004 or 2008.  They even change their allegiance to a particular stream as their understanding of their topic (and their understanding of how the streams are organized) evolves through their development as students and scholars.

 

So, how does one remain sensitive and aware of these issues?  One problem, of course, is that you don’t know what someone doesn’t know, or that you didn’t agree on basic elements, until implicit expectations aren’t met, or unquestioned assumptions aren’t grasped.  This seems to show up most frequently, and with the greatest sense of immediacy, when students are in the midst of a critical written milestone (a thesis proposal or dissertation preliminary document, or a thesis or dissertation draft in preparation for a final defense).  And with that, I again recognize the challenges of managing a diverse lab that works on novel and bleeding edge problems or approaches.  There really isn’t a good way to give someone a past completed thesis and say, “Read this, and do exactly the same sort of thing with the same format, and you’ll be fine.”

 

In some cases, even that might not be sufficient.  After 22 years, a dozen dissertations chaired (and another 20-30 as a committee member), and over 30 theses chaired, it’s easy for me to have the different pictures in my head.  Research methods questions?  I just go back to my psychology background.  Systems engineering definitions?  Yes, the style of that is covered, all the way back to my sophomore Unified Engineering experience.  But what if your writing style was formed and honed by those with backgrounds in mathematical optimization, or physics, or political science, or software simulation?  I’ve experienced all of these from GROUPER students in the past two years… and they’re not the same.  Good luck with putting them all into the same box, or worse yet, into a blender and hoping that something palatable comes out.  (Suddenly, I cannot help but think about the old “Bass-O-Matic” Saturday Night Live skit.)  Yes, it would be much more straightforward to have a single stream and project focus, with all of the students having very similar backgrounds.  However, I confess that I wouldn’t enjoy it as much. 

 

There is a balance between being too far away, and being too close.  Each person, and each group, needs its own balance.  So, I’m looking for dynamically stable equilibria in academic research management and educational personal / professional development.  Last academic year, I spent a fair amount of my time working with two students both trying to finish their dissertations at the same time.  This year, the challenge has been a dissertation, a thesis, and dissertation prelim document, in addition to other research projects.  I keep insisting on being directly involved in each project, and each document, and each student—to the extent that I felt guilty and nervous when I mentioned during a lab meeting that I would be gone for a few weeks and unable to keep to the weekly schedules.  With this level of commitment, I can be both overwhelmed and concerned when I am not there every moment—exactly the opposite of Beckman’s admonitions.  And yet, when I expressed worry that the GROUPERs would be left vulnerable and exposed in the “dangerous jungle and forest” of graduate student life, the response was one of the most rewarding and valuable validations I’ve received in a number of years:

 

“We’re not in the forest.  We’re in the Lab.”

 

That’s also a philosophy I can live with.

Feeling like a real lab

Although it’s still only early February, our academic calendar says that it’s the fourth week of the semester.  That means, there really is stuff to discuss, issues to address, and activity to promote among many of the members of the lab.  Not everyone is in West Lafayette right now, but there’s still activity engaging all of the students.  Jeff is in Maryland, working on the background section of his dissertation.  Melvis is in Hong Kong, updating her research design.  Natalie is in Spain, providing Kelly back here at Purdue with coding structures for the new Pharmacy / CHF medication study data collection and analysis.  Yes, we’ve got that distributed performance thing covered–we don’t just study it, we do it.  (That sounds more impressive than it felt two weeks ago.  These things go in cycles.)  

 

Jeremi met with her committee today to discuss her thesis concept.  She proposed some pictures as illustrations of where the thesis might eventually be able to go (“I don’t know what that means, but it’s HOT!” was one comment).  In lab meeting yesterday, we talked about Jake’s work with control room visualization and sonification, and its potential use in new generations of control rooms. (I find it interesting when news stories in the media, such as the expected licensing of a new power plant in Georgia, generate a response: “Oh, that’s what we talked about on the phone last week–it looks like our work has even more relevance now”.)  However, it wasn’t just the topics of these discussions that fills me with enthusiasm; it was the process.  The discussion of Jake’s research also became a primer on how academics put together research proposals–not just the cool ideas, but how to write deliverables, and craft budgets, and manage timelines.  Jeremi’s thesis committee helped talk about how to organize a project that makes real impact on a field, but has enough grounding in existing research to give others a sense of continuity and comprehension.  The folks at the National Science Foundation talk about Intellectual Merit and Broader Impact; a good project considers both, and communicates them both well.

 

The album by the lab’s alter ego musical persona, Surviving December (a hip-hop emo group), is filling out its tracklist.  (These are, in fact, humorous references to comments actually made during lab meetings.)  The new hit is “Doin’ 2 B Doin’ 2 B Doin'”–a reference to this sense of additional productivity and generativity.  Let’s look at tools to help with increased project activity.  We need access to the shared drive.  The new monitor helps a lot in discussing the Statement of Work–what else do we need?  Mendeley has most of the lab’s references and cited papers in it: over 2500, including the merged set from Caldwell’s EndNote collection.  [If you’re not in the lab, you can’t see us.  But we’re there.]  So, the persona and the tracks are a bit of humor to lighten the mood and add a sense of shared identity and experience.  But the work is real.  And so is the lab’s activity.  Let’s do real things, with real impact, in real settings.  Because that’s what engineers do.  Ideas to reality.

Happy New Year

It’s been a while, but we’re now starting up again with the GROUPER lab meetings for Spring Semester.  This also means that I am trying to update our lab’s website, which you can find at http://www.grouperlab.org.  Are we busy?  Of course.  Do we just spend our time promoting ourselves? No.  However, GROUPER is glad to note that two GROUPER alumnae, Sandra Garrett and Ashley Benedict, were featured in the January 2012 Newsletter of the Society for Health Systems. (You can see their paper here, courtesy of the Institute of Industrial Engineers.)

 

Stay tuned.  Later this month, we should have some additional papers in development for the 2012 Industrial and Systems Engineering Research Conference; the 2012 Applied Human Factors and Ergonomics International Conference, and most immediately, the Society for Health Systems / Human Factors and Ergonomics Society Symposium on Human Factors in Healthcare being held in March in Baltimore.  We’re working on journal papers, and in February, it will be time for the HFES Annual Meeting papers to be submitted.  As you can tell, the mark of a new year for GROUPER is one of file and status updates.  Resolutions?  Well, maybe a little (like being more timely in our blog updates), but we prefer to do the work than promise that someday…

Push and Pull

Well, it’s been a while.  We haven’t written, and maybe someone out there has noticed this.  But, since we don’t have lots of followers, this lag has not cost us followers.  Alternatively, I could say that we are not responsible for excessive irrelevant material that clogs your email inbox and causes you to want to delete your subscription.  I did reference, in an earlier post, the problems of people complaining about posts on a discussion list that they consider irrelevant by asking to be removed from the list—by replying to the entire list.  This is a problem of “push” vs. “pull” information and communications technologies.  You might want to have your favorite information delivered right to you, but it seems unreasonable to have, as was once prophesied, a “Me Channel” with nothing but information that you want, but all of the information you want.

 

So, in the lab last Thursday, we did a bit of push and pull ourselves.  We went around the room, and everyone gave a brief update about the project that they are currently working on for their next degree—undergraduate honors, master’s thesis, doctoral dissertation.  They’re not all on the same topic, of course.   In fact, the best way of describing GROUPER research is a matrix of application domains (healthcare, spaceflight, STEM education) and theoretical concerns (communication bandwidth limits, requirements for knowledge sharing, and system delays and lags).  But there are enough areas of overlap, and enough interests among the lab members, that each person could share feedback on others’ project ideas.  Interestingly, one of the students then asked what I thought distinguished GROUPER from other research labs across IE or the College of Engineering.

 

Collaboration is already an evident element of the lab, just from the setting that generated the question.  Students aren’t competing against each other for access to the equipment, or the field site, or even for the money.  (That’s right.  This semester, I’m funding none of the students—they have assistantships from other sources.)  But I think there is something even more important operating: contact hours.  So far this month, I estimate that I’ve spent approximately seven hours in individual meetings with students, four hours in group-level meetings, and another 10-12 hours in reading and reviewing emails and sending responses.  (The email creates a modern update to what used to be described as “management by wandering around”—discussions occur that fuel internet searches that result in paper downloads that get attached to email replies.)  Whether this is push or pull may depend a bit on where you sit.  However, it should be clear that the process of generating a research topic is not strictly sequential.  I don’t like telling people exactly what to do.  It goes against my general philosophy.  (I can most certainly tell them what I want accomplished, and I do.)  So, the student who expects their dissertation to be crafted solely by me, for them to execute without having to think about it, is going to be in for some problems.  By contrast, I don’t like waiting in an information vacuum, and I am very uncomfortable leaving a situation to stagnate if I can actively do something about it.  (I’m an engineer.  “What do I do about it?” is a frequently expressed sentiment.)

 

I also realized something recently.  After more than 20 years as a faculty member, and closing in on 40 MS and PhD students, there is a lot of experience that any new GROUPER should have the opportunity to call upon for assistance.  That experience may come from others in the lab—hence the value of the GROUPER project discussions.  But some of it is in my head, just waiting for the right connection to emerge.  It can’t be purely pull from the student: they don’t always know what question to ask, because they haven’t been through this before.  If they can only meet with me once they have figured it out, that’s a large waste of time and a failure to engage available expertise.  But undiluted push doesn’t work either: they do need to put some effort into making sense of the problem and helping me understand their own perspective.  As my son once said, “Part of learning is trying to figure out the answers yourself.”

 

I’m not sure I want the “Me Channel”.  I learn a fair amount from making new connections based on things I haven’t thought about before, from perspectives that aren’t mine.  GROUPER theses and dissertations wouldn’t be as interesting or far-reaching if they only came from a single disciplinary or experiential origin.  New knowledge isn’t purely about learning what I’ve already decided is important—because if I don’t know, what criteria am I supposed to use to figure out what I need to know?  Obviously, though, I can’t spend all of my time just picking up random factoids: lectures still need to have a point (and they need to get written) and conference presentations and journal papers still need to answer the question about addressing the research question in an effective and focused way.  Oh, yeah.  It’s that exploitation and exploration thing again—I talked about that before, too.    Push and pull.  What is the dynamic stability range of information access patterns?  Don’t wait for someone else to generate the answer for you, though.

Restocking GROUPER

On campus, the new school year is well underway, and there is a lot of novelty on my mind.  New projects (especially Purdue’s selection as one of two finalists for the Arthur C. Clarke Center for Human Imagination), new assignments, and especially new students.  But that’s not really how this entry started.  It started with a discussion list.

 

A researcher on one of the discussion lists which I (BC) follow (this one happened to be within the Human Factors and Ergonomics Society, but you can find this in a variety of groups on a variety of topics) had initiated a thread about a particular research topic.  Potentially interesting, but not really my specialty, so I only glanced through it.  What really drew my attention, though, was some of the responses to this new thread.  Several people were highly annoyed that someone had taken up the bandwidth of a thread to discuss a topic that wasn’t in their particular interest.  In fact, some then complained that the thread was inappropriate for the list, because it wasn’t particularly interesting to them.  You can probably guess what happened next.  More comments about the complaints about the thread, and then a set of finger pointing at the software itself for not keeping unwanted discussions out of their mailboxes (I think that the “delete” key works especially well for that function), followed by a slew of “remove me from the list” emails.  (Nothing is a bigger waste of bandwidth than a set of “remove me” postings to a discussion list.)  To me, this sort of behavior (and it seems to be common across email and web-based discussions) is fascinating, because it seems to reflect different attitudes about willingness to be exposed to new material that isn’t exactly within one’s current focus of view.  I thought about writing an entry on “Pushing and Pulling Sticky Balls: Accretions and Connections of Knowledge as Inertia,” and maybe I still will.  But not today.

 

I think what became even more fascinating to me is this idea of tolerance for novelty, as a companion to or essential tension against desire for directed focus.  Those who know me know that I do seem to tolerate and collect a fairly large range of novel connections, and seek out new connections between existing ideas.  (It seems that one of the best ways of distinguishing those who “get” me and those who don’t is their response to one of my nonlinear connection interactions.)  This shows up especially clearly in the process of recruiting students.  GROUPER spends an unusual amount of effort in trying to identify students who like working across project areas, and in collaborative teams, as potential members.  This fall is a special challenge: all but one of the students who were continuing members one year ago today are now elsewhere.  (Three have taken permanent jobs—all accepted before depositing their PhD dissertation.)  It’s a lot to place the burden of maintaining the culture of the lab on one PhD student, one MS student, and one undergraduate (only the MS student was part of the lab on September 15, 2010).  We have three new potential graduate students and a new undergraduate, all wanting to start in the lab—more than the current population, and the single largest addition of students (in terms of percentage change in lab size) in the 20 years of GROUPER.  So, what’s a professor and lab director to do?

 

I called out for pizza (well, actually, one of the students did) and told some stories. 

 

Telling stories is a famous mechanism of developing and sustaining an entrepreneurial organizational culture—Hewlett-Packard was legendary for their “Bill and Dave” stories.  So, I told some “Dr. C” stories of novelty and connection and the pictures in my head.  (Again, that discussion can come later—it’s about a three-dimensional coordinate axis of sensory experience of the world, capability of processing the world from external or internal frames of reference, and overall cognitive capacity, which I tend to reference as “horsepower”.)  It was interesting, and gratifying, that three of the GROUPERs made the connection to neurodiversity that had spawned my development of the coordinate space, even though I hadn’t mentioned it in that context.  (That’s another hint that there is a possibility for a good match—not only do they “get” my connections, but they can make connections like the ones I make.)

 

In a little while, you’ll get to read the students’ perspectives on this “restocking” and story telling pizza party.  Until then, what is my sense of the need to restock a lab without completely changing what is its essence?  I continue to think about this process of novel discovery and focused activity as an essential balance affecting individuals, and teams, and organizations.  It may even be an evolutionary requirement with a fundamental mathematical dynamic—similar balances can be seen in the behavior of ant colonies, balancing environmental exploration and resource exploitation.  Maybe we’ll get to study that sometime, too.  Obviously, there is no lack of topics for the blog, or for our projects and papers.  Bear with us, though, if you’re waiting for updates here: there’s a lot to work on, and an ecosystem to innovate.